Appendix 1

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Privacy Statement

Abbeyfield is committed to protecting the privacy of the users of its website. This statement sets out the policy regarding the collection and use of personally identifiable information, such as name, email address, postal address, and other personal details via our website at

 Please read this policy to understand how personal information is collected and used. Abbeyfield will process any personal data provided in accordance with the Data Protection Act 1998. This statement sets out its current policy, but this may be subject to change in the future.

1 Information collected. General visitor information, such as IP (Internet Protocol) address, and statistics such as which pages are accessed and when (which is not linked to personally identifiable information). Currently this information is provided to Abbeyfield via its ISP (Internet Service Provider);
2 Personal information such as name, email and/or postal address. Such information is collected only when contact is made using any of the email links to staff members provided on the site, or the information request form. The nature of information requests and any survey information volunteered may also be collected via this (or other forms) in the future.

Information use

The information collected is used for following purposes only.

1 To help Abbeyfield understand how its site is being used to inform site content and help reach its target audience;
2 To send information requested by individuals, by email, post or telephone;
3 Information may also be used for market research purposes, such as checking the effectiveness of communications.

Disclosure of information to third parties

Abbeyfield will not disclose any personally identifiable information to any third party, except in one of the following circumstances:

1 When it has the data subject’s permission to do so;
2 When it is required by law.


Abbeyfield cannot guarantee that data transmitted over the internet is completely secure. Whilst Abbeyfield is committed to protecting the privacy of personal information, it cannot guarantee the security of any information transmitted to it. Consequently this is transmitted at the risk of the provider.

Data Protection Act 1998 - The Abbeyfield Worthing Society Limited is registered with the Information Commissioner under the Act, registration number Z2497717.

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